In the realm of problem-solving, understanding the problem is half the battle. The Griffith Centre for Systems Innovation has developed a tool, the Problem Framing Canvas, to facilitate this understanding. This tool guides individuals and teams through a structured process of exploring and framing problems, promoting a deeper understanding and more effective responses.
Drawing Out the Problem
The first step in the Problem Framing Canvas is to draw out the problem. This involves describing the problem in detail, considering different perspectives, and identifying the key elements and relationships. This visual representation can help clarify the problem and reveal insights that might be missed in a text-based description.
Identifying Stakeholders and Benefits
The next step is to identify the stakeholders involved in the problem and the potential benefits of solving it. This includes not only the direct stakeholders but also those who may be indirectly affected. The potential benefits can serve as a motivation and guide for problem-solving efforts.
Considering the Problem Type and Solutions
The Problem Framing Canvas also prompts users to consider the type of problem they are dealing with and potential solutions. This can help guide the problem-solving process and ensure that the solutions are appropriate for the problem type.
Questioning Assumptions and Digging Deeper
Finally, the Problem Framing Canvas encourages users to question their assumptions and dig deeper into the problem. This can be facilitated by the "5 whys" technique, which involves asking "why" five times to uncover the root cause of the problem.
In conclusion, the Problem Framing Canvas is a powerful tool for problem-solving. By guiding users through a structured process of exploring and framing problems, it promotes a deeper understanding and more effective responses.