USAA

Helping USAA “Workplace Director” build a health centric service innovative offering
new ways of doing

Context of the mission

USAA is a long time partner from Sodexo and it requested us to work on wellbeing intrications when designing employee and workplace experience.

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Objectives

- Identify potential opportunity areas to improve healthy habits for employees

- High level user group definitions and budget footprint for healthy food habits

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Methodologies & deliverables

- Google Sprint™ session with site teams, and Usaa employers to finetune user

  journeys

- Identify opportunity areas to nudge employees

- Frame the experimentation plan for site team to handle

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Results and achievements

- Increase in HFHabits on mobile workers with directed healthy benefits

- Startright program on new comer to get the right behaviour on healthy food

  within the company.

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